Lichtenstein Creative Media
One Broadway; 14th Floor
Cambridge, MA 02142
617-682-3700
Fax: 617-682-3710
Email: LCM@LCMedia.com
Guarantee:
All items carry an unconditional money-back guarantee.
Privacy and Security:
We are committed to protecting your privacy. We do not make your personal information available to others under any circumstances.
When you place orders or access your account information, we offer the use of the Yahoo secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
You can rest assured that your information is protected and never shared.
Shipping:
Within the U.S. we ship by US Post Office.
Outside of the U.S., we ship DHL Worldwide.
Rush (Overnight):
We can overnight a shipment for an additional charge (see shipping rates when you order).
No handling or delivery charge for Downloadable RealAudio Files and Transcripts:
There is no extra handling or delivery charge when you purchase an Instant Downloadable RealAudio file or transcript. (This is true no matter how many you order.) You only pay for the cost of the transcript -- nothing more.
4 for 3 Discount for Instant Downloads
The "4 for 3 discount" is manually applied, at the time that your credit card is charged. You will receive an e-mail notification of your total charge for any order, including discounts.
Saving Instant Audio and Transcript Downloads to Your Computer
For PCs: Right click on the red "Download Now" icon and select "Save Target As..."
For Macs: Click and hold on the link. Continue depressing the mouse until a menu list appears, then select “download link to disk” from the menu. You will be prompted to choose a destination to save your download. Be sure to save to a location that you can find easily, like your desktop, and your file will begin downloading.
Fax, phone or mail orders:
Fax: You can order by fax by printing your order form at checkout, and faxing it to us with your credit card number and expiration date. Our fax number is 617-682-3710.
Mail: You can order by mail by printing your order form at checkout, and mailing it to us with your check or credit card number and expiration date. Our address is Lichtenstein Creative Media, One Broadway, 14th Floor, Cambridge, MA 02142.
Phone: You can order by phone by calling us with your order and credit card. Our telephone number is 617-682-3700. We are open weekdays from 10:00 AM to 6:00 PM eastern time.
Purchase Orders: You can order by Purchase Order by sending the Purchase Order with items being ordered to Lichtenstein Creative Media, Attn: Webstore, One Broadway, 14th Floor, Cambridge, MA 02142. Purchase orders can also be faxed to 617-682-3710. Orders will be shipped when payment is received.
Contributions: To support LCM's non-profit productions, visit our secure webstore to make a tax-deductible donation or contact LCM at LCM@LCMedia.com or call 617-682-3700.
